Comments on: Why ICICI Why?

By: manuk

manuk — Mon, 26 Apr 2010 11:21:59 +0000

Thanks for your comment Iqbal. Now that you have mentioned it, I think I did try their Tele customer care service, or at elast I intended to until I shouted at the IVR and banged the phone down. Its more of “customer dare” than care.

By: manuk

manuk — Mon, 26 Apr 2010 11:20:07 +0000

Hey Ankur, I think I’ve been lazy, very lazy.

By: Iqbal

Iqbal — Wed, 21 Apr 2010 09:22:13 +0000

ICICI has promised to keep our money safe (even if it is to keep the money safe from ourselves itself). I am not sure if you have tried their Tele Customer support yet. Any person who has gotten his issues fixed via the customer support is a testament to patience.

By: Ankur Dhami

Ankur Dhami — Mon, 29 Mar 2010 06:00:43 +0000

Hi Manu,
Same old manu is back to Business…ICICI guys beware THE BOSS IS BACK….

Great post!!! It brings out the problems faced by common man. But I just wonder we people consider ourselves computer friendly and then face so many problems what about the people who are computer illiterate (and probably want to learn). They better stick to old ways of banking I guess….

By: Manu

Manu — Fri, 26 Mar 2010 09:50:33 +0000

Sajid, you have to use HDFC to understand what’s different. ICICI believes that if there are multiple check points in a transaction, then it is secure. Usability is as important as security.

By: Sajid

Sajid — Fri, 26 Mar 2010 06:00:51 +0000

Hi Manu,

I have been using ICICI net banking since 2-3 years now. I never used HDFC Net Banking so cannot comment on its user friendly aspect.

As far as I have understood from using ICICI Net Banking is that at the very beginning you may get some issues but its smooth sailing in future. If there are so many things involved: Grid, Transaction password session timeouts etc. they are for your safety.

Anyways I believe you will sail smooth in future…

Sajid